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Answer your customers while you sleep

AI chatbot and live chat for your online store. It’s like having your favorite employee on chat 24/7: they know your policies inside out, and when things get complicated, they hand the conversation over to you.

Lots of inquiries? Zuppor makes it easy to solve them all

Live chat, AI and a knowledge base in one place. The AI takes the routine questions, you take the rest.

Helps the visitor who hesitates

Like an attentive shop assistant. It steps up to whoever has been browsing for minutes, or is about to leave. The right question at the right moment, and you do not lose the lead.

How it works
A product card in an online store, next to it Zuppor's proactive message, “Hi! Can I help?”, with two quick-reply buttons

You set the rules for the most common questions

Delivery, returns, opening hours. Write them once, and visitors get them with one tap. The same every time, exactly right.

How it works
A shipping rule in the flow builder: a question about shipping gets a pre-written answer, anything else is answered by the AI from the knowledge base

It only says what it learned from you

Upload your price list, delivery terms and FAQs, and it answers from those. If someone asks about something you have not written down, it does not improvise. It says it does not know, and the customer can turn to a colleague with one click.

How it works
A highlighted line of a shipping PDF, next to it the same information in the chat as the answer to a customer’s question

Take over in one click when needed

You see who asks what, and what Zuppor answers. If you feel this one is yours to handle, one click and you are talking to the customer.

How it works
The list of chats in the console: the first has a Take over button, the other two are handled by the AI

The list is waiting in the morning

If someone writes at night who needs a personal reply, Zuppor asks for their name and email.

How it works
A lead’s question that came in after hours, and the number of leads collected during the week

Who is Zuppor built for?

Whether you run an online shop, a service business or a software company, the questions always arrive when you are not there.

More sales, fewer abandoned baskets

Most questions come in the middle of a purchase. A quick answer helps the customer order with confidence.

  • Speaks to whoever hesitates or is about to leave
  • Answers on sizes, delivery and warranty instantly
  • Explains how returns work
A cart page in an online store, next to it Zuppor’s message to a hesitating customer, with shipping time and returns buttons

Not one enquiry lost

Questions come in the evening and at weekends too. Zuppor answers, and if someone needs you in person, it asks for their contact details.

  • Answers on prices, appointments and opening hours
  • After hours it asks for a name and email
  • In the morning you see everyone who got in touch, in one list
A hair salon’s chat after hours: Zuppor answers the price and opening hours, and offers a call-back form

Takes the common questions off your team

It answers from your product docs and help articles, and hands the complex cases to your colleagues.

  • Answers from your help centre, with the source
  • A colleague takes over in one click when needed
  • Can be embedded in your own app too
A software support chat: under the answer its sources (Help, Billing), and a button to ask for a person

Works with what you already run

If you can paste a snippet of code into your site, Zuppor runs on it.

A sketch of an online store with Zuppor’s chat window fitting in like a puzzle piece, labelled “Done in 2 minutes”
  • WooCommerce
  • UNAS
  • Shoprenter
  • PrestaShop
  • Magento
  • Shopware
  • OpenCart
  • WordPress
  • Webflow
  • Squarespace
  • Wix
  • Joomla
  • Drupal
  • Ghost
  • React
  • Vue
  • Angular
  • Next.js
  • Svelte
  • Static HTML

Can't find yours? Ask us

What does Zuppor add to what you use today?

Compared with how most people do it today.

  • Where does the answer come from?

    What you do today
    You answer, when you get to it
    Zuppor
    From your own material, with the source
  • When a person is needed

    What you do today
    Messenger, email, phone, each on its own
    Zuppor
    You take over in one click
  • When they write after closing time

    What you do today
    Forgotten by the morning
    Zuppor
    Asks for their contact details, the list is waiting in the morning
  • In Hungarian

    What you do today
    However your team speaks
    Zuppor
    Naturally, in Hungarian
  • Price

    What you do today
    Free, but it costs you your own time
    Zuppor
    From HUF 18,790, no hidden fees

Pricing

Start free, upgrade when you outgrow it. No hidden fees.

Free

Live chat, without AI

0 Ft / mo

≈ €0 / mo

Get started free

What's included

  • 3 operator seats
  • Live chat on your site
  • You answer your customers
Recommended

Pro

For growing teams

18,790 Ft / mo

≈ €49 / mo

Choose this

What's included

  • 2,000 AI answers a month
  • 20 documents
  • 5 operator seats
  • See who is writing, and from which page
  • Conversations kept for 30 days

Max

For high volume

36,000 Ft / mo

≈ €95 / mo

Choose this

What's included

  • 8,000 AI answers a month
  • 200 documents
  • 10 operator seats
  • Live translation
  • Detailed statistics
  • Conversations kept for 90 days

After you sign up you can try the Pro features free for 14 days, with 200 AI answers and 5 documents, no credit card. Then you subscribe, or carry on with the Free plan.

Frequently asked questions

Will Zuppor replace my colleagues?

That is not the idea. It answers the frequent, repeated questions, so your team has time for the trickier cases. You can take over any conversation with one click.

How does it know what to answer?

From what you give it, such as your price list, your shipping terms or your own FAQ. It does not search the internet.

What if it tells my customer something wrong?

It is set up to work only from your material, and not to guess when that holds no clear answer. The customer can then turn to a colleague with one click, or leave a message. You can read back every conversation and step in at any time.

How much hassle is the setup?

No developer needed. You paste a short snippet into your site or into your shop's settings, and the chat is there a few minutes later.

What happens if I run out of AI answers for the month?

The chat keeps working. The AI pauses, your customers' questions come to you, and you answer them. We email you at 80 and 95 percent and when it runs out, so you can move to a bigger plan in time.

Which languages does it answer in?

By default, the language of your uploaded material. On the Max plan it always replies in the customer's language, whatever they write in. When you take over there, you read the conversation in Hungarian and your reply goes out translated.

Is my customers' data safe?

We store it on European servers, kept separate for each company, so no other customer can reach your data. AI answers are produced by Google Gemini: it receives the customer's question, the last messages of the conversation and the matching parts of your material, and with live translation the messages to translate. Conversations are kept for as long as your plan allows, then deleted automatically.

How can I try it, and what does it cost?

After you sign up you can try the Pro plan free for 14 days, no credit card. Then you subscribe to Pro or Max, or your account moves to the Free plan on its own, where you answer without AI. You pay monthly through Barion in Hungarian forints, the price is the full amount (no VAT is added), and you can cancel anytime.

Tonight, Zuppor answers your customers

Set up in minutes, and try the Pro plan free for 14 days, no credit card.

Get started free